Procolored F13 Panda DTF Printer A3 L1800 Apparel Transfer Printing Machine T-Shirt Direct to Film with White Ink Circulation and Semi-Automatic Cleaning (Printer+Oven+Ink)

I am so happy I chose this Procolored Panda Printer, my production time has increased by100%, the printer was easy to set up and the ink was easy to install. I had no problems setting up the Prorip software and started printing out designs imediatly. The customer service for Procolored was outstanding, I worked with Chelsia and Catherine who were able to help me with my order and walked me thru every step of the way especially when I had problems and did not know what to do. The engineering team was amazing helping me with everything from installation to drivers for the computer, nothing was too difficult for Procolored. I would recommend this printer to everyone and clearly its the best value for the money.

I bought the printer a couple of months ago. At first, it had many issues—red warning lights, white ink problems, interruptions during printing, among many others. I called to request a return, but they explained that the return process was complicated, although they do offer 24/7 customer service.I reached out to customer support, and the response was quick and easy. The engineers at Procolored are very friendly and approachable. I spoke with several engineers, and they all helped diagnose the problems with my printer, but Lucas stood out. Together, he and I were able to align the printer’s components and colors correctly.If you’re experiencing similar issues with your printer, I recommend being patient and polite with the support team, and following their guidance—they really know what they’re doing. I’ve now been printing for over a month without any problems. I do recommend using the customer support if you’re having issues with your printer.

The media could not be loaded. Everyone told me to have patience and stay on top of maintenance. No problem, I'm not new to maintenance, but it requires more than simple maintenance to keep this printer going or get it to run. Even then, this printer will test your patience and ALL your skills!The plus side, you'll have new skills to add to your resume. You will become a certified procolored tech repair person, an electrician, and if you aren't already, you will become a night owl.YES! Change your work hours to nights, keep your nights free, you'll be up all night on Skype with their engineers to do repairs.Now don't get me wrong, regardless of the experience I had with the printer itself, their engineers have been extremely helpful! I can't deny that. I believe that is where they try to shine.Now for the actual printer review.The following were install issues and the daily problems I had with the L1800 A3 upgraded printer the FIRST week:1.The initial install had virus threats, install videos were outdated and missing a lot of information.2.Damper issues. The blue and magenta kept getting in the white dampers.3.Colors not printing properly.4.Air leaks in the main ink bottles, ink constantly leaking.5.Capping station issues. Apparently it was clogged, but once we figured it out I couldn't fix it. Immediately after the main power button went out 😳 that was the last straw.While the engineers provided valuable assistance, it became demanding when electrical repairs were suggested, requiring unconventional solutions like using an oven's power button. Not to mention, I didn't have the right size tools on hand, they wanted me to run out that night and purchase them.I should NOT have to. It's a new printer. While the engineer team was helpful, there were unconventional repair suggestions that seemed beyond the scope of a typical user. Despite their offer of a partial refund, if I made the repair, I opted to return the printer/oven bundle.I've had more down time with this printer than anything. The one week this printer was up and running, I only had TWO, two, successful prints.It shouldn't be like this. The ones that say it's a good printer and have no issues are far and few in between. When they work, they are good.BUT, it's like a quid pro quo situation. They provide assistance in helping you resolve issues, guiding you making repairs, and in return offer product-related incentives for positive feedback. Which I wasn't willing to do. It would be a disservice to you!My advice. Do your research, join fb groups, then make your decision to buy.

I bought this machine in February, and I just love it. I was looking for one for a while to start my business and found the perfect one. If you are looking for an amazing DFT machine to purchase; this is the look to purchase. Procolored is the best and their customer service is outstanding.

Amazing item Love this machine. I am getting my business started with it. If your looking for a amazing DTF Machine purchase this one. Procolored is the best, and their customer service is outstanding A++

This a very good DTF printer

We purchased this printer for our small business and have had problems from the start. We have reached out to the company for months - it has been extremely difficult to get a hold of someone to help us trouble shootThey were not available the majority of of the time to help and when they were it was always inconveniently at night.Since they have not been able to fix our brand new printer- we asked for a refund and they said we were not able to return the 3k+ printer we invested in that did not work correctly from the beginning.As a small business this was a big purchase for us and it really hurts that it does not work.What a horrible company to not take care of their customers - If I could leave a lower star review I would.

Love the product. Love their immediate customer support when having an issue. Provided clear instructions with detailed videos to help resolve issue.