Diagnostics for Seagate Dfs Data Recovery USB Tool Kit. Compatible with Seagate Sata Hdds Recover Up to 80% of Cases, CSGR

These people know their product and are quick to answer any questions I had and offer suggestions. I've been able to access the drive and learn a few things about the problems on the damaged drive and soon will attempt data recovery using their product to set up the necessary conditions. Whether I am successful or not I have to say that I could not have gotten even close to this point without both their product and their support.

COM port adapter was supplied with crunched female pins inside connector that mates to hard drive, such that it would not plug into anything until surgery was performed to unfold the pins. Sloppy quality control. Software is similar. Requires installation of an unsigned driver, which creates issues on Windows 7 64-bit and later. Kit includes instructions on how to resolve this problem, but tips are way out of date and no longer work with latest Microsoft security updates. Had to research other workarounds myself. Eventually got it working, then found product doesn't work with modern multi TB Seagate drives, due to "Diagnostic Port Locked" issue. This kit will only work on the drives of older design.

Did not work on bad drives, did not work on functional drives, company asked for details, I provided them, never heard back. returned unit, non-functional at all.

Worked exactly as described. It could not fix my drive but provided the information needed to determine if costly hardware/clean recovery would be worth it. Seller was very responsive.

I was able to recover a harddrive that had a firmware issue not allowing the drive to boot up. I was not able to get this software to work out of the box but luckily the customer support from the developer was very responsive. I had to disable signature enforcement (from f8 on bootup), disable antivirus, and run the program as administrator in order to get it to work. The other issue I had was the gui does not resize and you can’t move the window around which cuts off the bottom 1/3 of the gui even while running 1920x1080p. I had to set my display to display sideways so i could access some of the gui buttons on the bottom. This trouble was well worth getting family photos from my crashed drive.

The case was crushed. I am not sure the item works. I will let you know as soon as my friend tests it.

Works well, good product.