Question 1

is there any warranty on this ? I used it once and broke off in bolt the first thing, like it was made out off glass!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Accepted Answer

CAVEAT EMPTOR. SpeedOut does ***NOT*** honor their lifetime warranty when it is not ordered directly from their website, and instead requires you to contact the Amazon.com seller for a replacement. (The Amazon seller sent me a new SpeedOut for free, at their own loss-and to their credit-without me shipping mine back to them.) Here's a transcript of my emails with SpeedOut:--------------------------------------------------------------------------------Sent: Wednesday, August 06, 2014Subject: Replacement #1 bit.Hello! My #1 bit broke. May I please receive a replacement under your lifetime warranty to the address below? I've included a copy of my receipt, below, as well as a photo, attached. Thank you! Cheers,Jonathan--------------------------------------------------------------------------------Dear Customer,Thank you for your message, Unfortunately you did not order it off this website you order it through Amazon.com. You will  need to through Amazon returns process. My apologies for any inconveniences. Thank you and Have a Great Day!! Kind Regards,Redacted--------------------------------------------------------------------------------Hi Redacted,I found your contact information from SpeedOut's official website at https://www.buyspeedout.com/iispout/12.0000/SpeedOut-Customer-Service.dtm .This is unfortunate. I'll be noting this disappointing customer service experience in a public Amazon review for others to be aware of. Most companies honor their warranties regardless.Am I mistaken in that I'm dealing with SpeedOut directly? Do they not have a website? If so, this still seems misleading, as I'm not sure how to have SpeedOut honor their lifetime warranty?Thanks,Jonathan--------------------------------------------------------------------------------Dear Customer,Thank you for your message, Yes we have a lifetime warranty. You did not order directly from our website www.buyspeedout.com and instead ordered through Amazon you will have to contact Amazon to get a replacement. Thank you and Have a Great Day!! Kind Regards,Redacted

Question 2

Will this work on #4 machine screw with no head?

Accepted Answer

yes- you do have to drill into the middle of your stripped screw - the use your speedout with a pair of pliers or a rachet handle

Question 3

I have a stripped screw down inside a metal hole about an inch.  Will this get that out?  No idea of the size.

Accepted Answer

Maybe, but only if both sets of threads are not damaged and you can use a drill press with a vise. With damaged threads you may not be able to penetrate deeply enough into the stripped screw to be effective, which also maybe true with good threads if you are on the far side of an inch.

Question 4

Does this include the case?

Accepted Answer

Yes, it does have a case.

Item Dimensions	3.5 x 0.6 x 2.4 inches
Shank Type	Straight
Surface Recommendation	Metal,Steel
Finish Types	Black Oxide
Material Type	steel
Number Of Flutes	2
Tool Flute Type	Spiral

Ontel SpeedOut Damaged Screw Extractor & Bolt Extractor Set

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